Kwikset smartcode keypad not working. But the user code adding process may differ slightly depending on the model. SMARTCODE door locks pdf manual download. com. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. SmartCode deadbolts require a tapered latch bolt for ease of operation. Understanding these issues helps in keeping your lock functioning properly. The SmartCode touchpad Smart Lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. KEYPAD ONLY! ALL PHOTOS and read the. The lock allows the user The Kwikset SmartCode 260 Contemporary Matte Black Keypad Single Cylinder Electronic Deadbolt is a stylish and secure door lock mechanism designed for residential use. Comes with a working key. I don’t see a model number but it looks like the 270 key lock. Kwikset SmartCode locks are reliable, but that doesn't mean things never go wrong. You will hear one short beep. Shop Kwikset SmartCode 260 with Halifax Lever Combo Pack Matte Black Keypad Electronic Deadbolt Lock ft. Perform the manual door handing process If needed, the door handing process can be initiated manually. ALL PHOTOS and read the. This article will introduce why your Kwikset smart lock not working and how to troubleshoot Kwikset smart lock problems to help your Kwikset smart locks back to work. Two possible issues: The lock was not removed completely from another network before being paired with the new network. On my Smartcode Deadbolt, the Status LED is solid red after the door handing process. The 50 customizable user codes simplify entry for you, 14 day return policy on items that do not work as described, missing parts, or damaged. com Kwikset SmartCode 260 Keyless Entry Electronic Keypad Deadbolt Door Lock- Satin Nickel Traditional. If the door still won’t unlock, use a key to unlock the door. Follow your smart home system’s instructions to remove (exclude/unpair) the device from any other network. Read More Answer What Happens If I Forget My User Code for my SmartCode? You can make guesses, but each three consecutive failed attempts will result in the keypad/touchscreen locking out for 60 seconds. Test each button on the keypad (one at a time) and listen for a beep on each button press. The SmartCode touchpad electronic deadbolt is a one-touch locking Shop Kwikset Contemporary Smartcode Venetian Bronze Smart Keypad Electronic Deadbolt Lock ft. If battery replacement does not solve the problem, contact Kwikset Support at 1-866-863-6584. Before you jump to any reset-related conclusions, know that a straightforward 10-second power cycle (soft reset) might just do the job. Please watch the below video for step-by-step instructions on how to recover that cylinder and rekey it to your new key. On my Smartcode Touchscreen, the touchscreen is unresponsive Three possible issues: Screen activation To activate the screen, use one of the three options below: 1. Inspect the Batteries If your Kwikset SmartCode 913 is not working properly (won’t lock/unlock, the keypad not responding, etc. Test with an existing User code, the lock should not work. If the latch does not extend or retract, and the lock does not beep, press each individual key on the keypad (one at a time) and listen for beeping s In this article, I walk through 10 troubleshooting steps to follow, if your Kwikset smart lock keeps beeping after a battery change To conclude, I’ve used the Kwikset SmartCode 909 deadbolt for this tutorial. How to fix a Kwikset Keypad push button lock with keys that are unresponsive, or stopped working. When the "reset not working" error Kwikset Traditional SmartCode Deadbolt (Z-Wave) Kwikset Traditional SmartCode Deadbolt (ZigBee) Schlage Camelot Style Keypad Deadbolt Door Lock Schlage Century Style Touchscreen Deadbolt Door Lock Yale Real Living Keyless Touchscreen Deadbolt (Z-Wave) Yale Real Living Keyless Touchscreen Deadbolt (Zigbee) Yale Real Living Push Button Deadbolt On my 264 deadbolt, After my deadbolt has been working normally, the latch bolt locks up and the turnpiece will not rotate. Remount lock interior assembly as illustrated in the Installation Guide that you can find online. Upgrade to keyless convenience and advanced security with the Kwikset SmartCode family of door locks. It seems like more often than not when I come home I go to enter my code on the keypad and the buttons aren’t responsive. 2. On my Smartcode lever, the Lock button does not lock the door. SmartCode is easy to install, program and use, and operates on 4 AA batteries. Pressing the other/numerical buttons will not cause the keypad to light up. SmartKey Troubleshooting View the SmartKey Troubleshooting Playlist on YouTube by clicking below. Read More Answer On my Smartcode lever, the Lock button does not lock the door. It sounds like you may have accidentally misprogrammed the new cylinder. If you hear 1 long beep, it means that the turnpiece rotated Programming Code Lock/Unlock issues Touchscreen Response Keypad Response Answers Answer On my Smartcode 955, I'm unable to program a code. For security reasons the first 4 digits of each user code must be unique, for example you are unable to program 48151 and 48152 If you have disabled user codes you will not be able to add user codes. The 50 customizable user codes simplify entry for you, Shop Kwikset SmartCode 260 Contemporary Satin Nickel Keypad Electronic Deadbolt Lock ft. If you can’t successfully connect the smart lock to your smart home system, it’s probably a pairing issue. Insert current key On my Smartcode 909/910, the Lock button does not lock the door. The keypad is unresponsive. If there are no codes in the lock, the lock button will not lock the door. On my Smartcode Deadbolt, the deadbolt latch does not extend or retract on its own during the door handing process. It On my Smartcode Touchscreen, The lock beeps, the Checkmark and Lock symbols alternate flashing, and the door cannot lock 7 possible reasons: The door handing process was not executed during installation. What you see is exactly what you'll receive! In this video I want to help you troubleshoot your Kwikset SmartCode Deadbolt Lock when it is not working. Read Not sure why your Kwikset lock won’t unlock even after entering the correct User Code? This post contains tips to help you fix the problem. “Handing” is the process of ensuring that your lock latches based on the orientation of your door (right- or left-hand). In the next video I change the batteries to see if it fixes the problem. The following is a list of reasons as to why the lock might stop working, and the procedures you can follow when you face these issues: The battery of the lock might be too low. The door handing process was not executed during installation. Make sure to enter a valid Mastercode in step 2. Item part number: 992600-007. Perform the manual door handing process in the Installation Guide. More Than Just a Lock Ultimately, the Kwikset 914 Traditional Keypad Smartcode Electronic Deadbolt Smart Loc isn't just about securing your home. Â With your personalized code, you can enter your home with the convenience of keyless entry and the backlit keypad provides increased visibility. Hold button until the latch bolt Monday-Friday: 7:00am-4:00pm PST Saturday: 6:30am-2:30pm PST Sundays & Major Holidays: Closed Electronics Technical Support How to re-key your SmartKey Security™ locks? Prepare your door. The door handing process was not performed correctly. Whenever working with your lock, however, remember to keep the door open so you don't get locked out. TOUCHPAD ELECTRONIC LOCKS. Ensure nothing creates an obstruction or binding and prevents the lock from working properly. On my Smartcode Deadbolt, the Lock button does not lock the door. It's about those small, everyday moments of ease and relief that accumulate into a larger sense of calm. Read More Answer How Can I Reset My Kevo Smart Lock? For your convenience, we've created an easy to follow interactive guide on how to perform a factory reset. Issue: Won’t unlock even with the right code. Read this to get several reasons why your kwikset smartkey reset is not working. To light up the keypad buttons, press the one-touch locking button when the deadbolt is locked. May 8, 2023 · Replacing the batteries in your Kwikset Lock is a go-to fix for this issue. For 914 - See page 10 here. with your personalized code, you can enter your home with the convenience of keyless entry and the back-lit keypad provides increased visibility. Some Kwikset models, like the SmartCode 910, have a useful feature where you can press the lock button before entering your user code to illuminate the keypad at night. Make sure the lock has room for an additional code. Issue: Won’t connect to the smart home system. Electronic locks are operated by an electronic keypad or touchscreen, and have a back-up keyway. Go to the interior assembly of your lock and remove the interior cover. For detailed In this video I want to help you troubleshoot your Kwikset SmartCode Deadbolt Lock when it is not working. Resetting Kwikset Smart Lock Reprogramming the Lock Frequently Asked Questions Why is my keypad lock unresponsive? What should I do if my Kwikset button isn’t working? How can I troubleshoot my SmartCode 270? How do I fix a non-working touchscreen? Where can I find the Kwikset smart lock manual? How can I unlock my Kwikset lock without a key? SmartCode deadbolts require a tapered latch bolt for ease of operation. Check for the following:. General Description Kwikset SmartCode 917 Matte Black Contemporary Keypad Electronic Single-Cylinder Halifax Door Handle Featuring SmartKey Security - UNUSED Shop Kwikset SmartCode 260 Contemporary Polished Chrome Keypad Electronic Deadbolt Lock ft. TOUCHPAD ELECTRONIC DEADBOLT. They don’t light up and they don’t beep. Programming Instructions A User Code is used to unlock the door while a Mastercode is a password for making changes to the lock features. or The lock beeps, the Checkmark and Lock symbols alternate flashing, and the door cannot lock. ), start your troubleshooting by inspecting the batteries. I have it set to 9973 as a test code now, it works fine. Call technical support for further troubleshooting. Shop Kwikset SmartCode 270 Touchpad Traditional Matte Black Touchscreen Electronic Deadbolt Lock ft. If all user codes are filled, delete a code to make room for this one. It's about securing your sanity. If your Kwikset Lock keypad doesn’t respond after restarting the device, low battery power might be the culprit. Resetting your Kwikset SmartCode 260 Electronic Keypad Door Lock can help fix some issues with the lock if it's not working correctly. If you are using the Kwikset 913 and the keypad is flashing red, and the lock continues to beep for 2 seconds, this means the lock has jammed in the unlocked position. The door handing process was not executed. The steps are easy, 1) Pull the batteries out of the lock. If the latch does not extend or retract, and the lock does not beep, press each individual key on the Answer What are the sounds and lights for my SmartCode 955? If you hear 2 short beeps and 2 short green flashes, it means that correct user code entered to unlock door. The SmartCode 917 is a keyless entry electronic lever that allows you to program up to 30 user access codes that can be customized for family, friends or guests. One-second If your Kwikset Lock refuses to power up after replacing the batteries, here are some tips to help you get your lock up and running again. If you're having an issue with your lock, it's probably something you can troubleshoot and fix yourself. Nov 10, 2025 · Kwikset locks disable this feature entirely without at least one active code. You will hear one long beep. If you forgot your user code, there are two options:1. Kwikset SmartCode 270 electronic lock with a touchpad and keypad entry. Jul 21, 2025 · An unresponsive keypad on your Kwikset smart lock can be a frustrating experience, but fear not - I’ve got 8 troubleshooting steps to help. In this video, I have d View and Download Kwikset SMARTCODE quick start manual online. And most important, the door does not unlock Sometimes after a few seconds The clutch is disengaged. Shop Kwikset 916 SmartCode Contemporary Z-Wave Satin Nickel Smart Touchscreen Keypad Electronic Deadbolt Lock ft. If beeping is not heard on all buttons, replace the batteries. This Kwikset SmartCode deadbolt lock has a backlit keypad that can be programmed for multiple users. With your personalized code, you can enter your home with the convenience of keyless entry and the back-lit keypad provides increased visibility. How Can I Fix The Keypad Not Responding Issue? Answer On my Smartcode Deadbolt, the deadbolt latch does not extend or retract on its own during the door handing process. 3. Read More Common issues when troubleshooting Kwikset Smartcode 260 include keypad not responding, lock not opening/locking, and battery draining quickly. The hole in the door is misaligned. The battery is too low to Let’s find out! Read on to learn: How to do manual Kwikset door “handing. SmartKey Security in the Electronic Door Locks department at Lowe's. Then, attempt to pair (add/include) the lock The SmartCode is reversible and can be installed on both left and right hand doors. This guide will walk you through various methods of resetting your Kwikset smart lock, providing clear instructions and troubleshooting tips to get you back in control of your home security. Touch screen with palm or back of hand until digits illuminate. What you see is exactly what you'll receive! Shop Kwikset SmartCode Deadbolts Touchpad with Home Connect Satin Nickel Smart Lock Electronic Deadbolt Smartkey with Keypad 888 ZW500 15 SMT in the Accessible Door Handles & Locks department at Lowes. Add new user codes. The door handing detection process is the same for all Kwikset SmartCode locks. Why is my Kwikset keypad lock not working? My Keypad Is Unresponsive Test each button on the keypad (one at a time), and listen for a beep as each button is pressed. Check that the batteries have power, are inserted correctly into the battery pack, and that the battery pack is inserted correctly. The mounting plate is placing tension on Kwikset Smart Locks offer convenience and security, but they can face mechanical problems. Make sure to press and hold the Lock button until the battery pack is fully inserted into the interior assembly and the latch bolt starts to move on its own. The keypad on my Halo Keypad doesn’t light up/wake up when I push a button. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. There are a variety of reasons as to why the lock might get stuck. This article features instructions for troubleshooting the Kwikset Door Lock, including pairing instructions, profile errors, replacing batteries and more. Enter your home with a personalized access code and lock your door with the touch of a button. Understanding Kwikset Smart Lock Kwikset smart locks are designed to enhance your home security and provide you with greater control over access to your property. Disassemble the lock, and reinstall it without the adapter ring on the exterior side Kwikset keypad not working even after resetting it. To activate it, follow any of these steps Issue: The latch won’t cooperate. Check your user manual to see the exact steps to add a code if the above doesn’t work for your lock. Dec 23, 2023 · Consider the following possibilities if the Kwikset Smart Lock is not working: If the User Code you enter is wrong, your unlocking attempts may be prevented. Enter your PC, then re-enter the door handing code: Press "Kwikset" then "0" then "Kwikset" Test each button on the keypad (one at a time), and listen for a beep as each button is pressed. If your Kwikset SmartCode 913 electronic deadbolt is not working properly, begin troubleshooting by inspecting the batteries. Â SmartCode is easy to install, program and use and operates on 4 AA batteries. Make sure the turnpiece is in the vertical position Press and HOLD the Lock button while installing battery pack. Touch screen with three or more fingers until digits illuminate. In this video, I've demonstrated how to fix a Kwikset SmartCode Lock that isn't locking. 4. For the past couple weeks though they keypad has been acting flaky. Find many great new & used options and get the best deals for Kwikset KPT2/917/GED2700 SmartCode 917 Keypad Keyless Door Lever Lock w/ Keys at the best online prices at eBay! Free shipping for many products! The SmartCode touchpad electronic deadbolt is a 1- touch locking motorized deadbolt. Step up to designer styles and superior security with Kwikset Signature Series products. The battery is too low to lock the door. Make sure your lock is installed on your door and that your door is all the way open. ” 10 causes of Kwikset smart lock not working. For the most part, the reason behind this problem is incorrect door handing – you'll need to run the door 9 Common Kwikset Smart Lock Problems Troubleshooting - Twisted or broken connections between each portion of your pin-and-tumbler mechanism How can I troubleshoot the Wi-Fi connection of my Halo smart lock? If your Halo lock is having Wi-Fi connectivity issues, try the below troubleshooting tips. Here are the instructions for the door handing: Remove battery cover Remove battery pack. Support 270 SmartCode Traditional Electronic Deadbolt Overview Documents Videos Community Contact In this video, I have covered troubleshooting steps to help you resolve repeated red flashes and beeps on your Weiser or Kwikset SmartCode Lock. If you have a deadbolt, make sure it is in the locked potion. On my Smartcode 955, My Keypad Is Not Responding Check battery Your Kwikset smart lock won't reset, leaving you stranded outside or fighting a stubborn keypad that won't respond. Ensure your door cannot close on its own, or that you have another way to enter you home. The best way I know how to troubleshoot it is to throw it in the trash and replace it with an awesome, easy to Be a kiwi set Smartcode 910 deadbolt and it has worked well for about a year now. I was re-keying my lock, but neither the old or new key now works. Program at least one user code and test the Lock button again. Be sure to view. 10 ways to troubleshoot unresponsive smart locks. Need help finding the position your key was in during rekeying? If your cylinder will not rotate with the key used to re-key, your cylinder has become mispro If you did not receive any keys with the lock you can take the cylinder to your local home improvement store and have the cylinder reset to a random cut Kwikset key. All auto parts and/or electronics will come with a unique form of identification on the item to ensure proper returns if necessary. Manufacturer: Kwikset. On my Smartcode 909/910, the lock beeps, the keypad flashes red, and the door cannot lock. View and Download Kwikset SMARTCODE 913 installation and user manual online. Perform the door handing process, following the instructions inside the installation guide. Perform the door handing process, following The kwikset smartkey is created to make it easy for you to lock and unlock your door. Touch lower left area of screen (where Checkmark is located) until digits illuminate. SmartCode is easy to install, program and use and operates on 4 AA batteries. The lock interior is not mounted perpendicular to the ground. SMARTCODE 913 door locks pdf manual download. If you hear 2 short beeps, it means that the turnpiece rotated to unlock position. For 913 - See page 10 here. No user codes are programmed. This is useful if the In this case, you can manually try to lock it. Used working lock. If you hear 1 short beeps and 1 long red flash, it means that the lock auto locks. If you have the touchscreen model and it fails to load, it might be an activation issue. The mounting plate is placing Well first off, don’t rush to hard reset your Kwikset smart lock, especially if you’re not exactly sure why it isn’t behaving. Press and release the program button. Possible Reasons For The Lock Not Working Sometimes the Kwikset SmartCode lock stops working. It connects wirelessly to home automation through Z-Wave, so you can check the status and lock or unlock the door remotely, and its durable metal construction provides strong protection. Fix this immediately: enter programming mode (consult your model’s manual), add a temporary user code, then test the lock button. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. On my Smartcode 955, I'm unable to program a code. If all the codes are good to go yet it still won’t unlock, you’re probably forgetting something basic: pressing the ‘Lock’ button after keying in the code. Make sure the User Code is correct and that the Kwikset button is pushed after entering the User Code. Low battery levels could compromise the performance of your Kwikset Smart Lock, resulting in unlocking issues. On my Smartcode keypad, the lock fails to pair with a smart home system. The lock allows the SmartCode touchpad electronic deadbolt is the only onetouch locking motorized deadbolt. If your Smart SmartCode deadbolts require a tapered latch bolt for ease of operation. Â It also features SmartKey Kwikset SmartCode 270 Keyless Entry Electronic Touchpad in Matte Black (KEYPAD ONLY)(READ). The lock jams and the turnpiece does not rotate. And so much more… Why is my Kwikset lock not locking? Your Kwikset lock isn’t locking because you’ve entered an incorrect user code, and you had too many incorrect Answer On my 264 deadbolt, the door can be locked with the Kwikset button, but the User Code will not unlock the door. (1) Hold LOCK button on keypad while (2) inserting the battery pack into the interior. In this video I want to help you troubleshoot your Kwikset SmartCode Deadbolt Lock. It features a sleek matte black finish with a contemporary square trim, making it suitable for both interior and exterior doors. The 50 customizable user codes simplify entry for you, Overview SmartCode® touchpad electronic deadbolt is a one-touch locking motorized deadbolt. Why did my Kwikset stop working? Are you looking to reset your Kwikset smart lock? Our comprehensive guide will walk you step-by-step to hard reset any Kwikset smart lock without a key. The SmartCode touchscreen Smart Lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. If programming is unsuccessful, the keypad will flash red three times with three beeps. With a Kwikset smart lock, you can manage entry to your home using a digital keypad, smartphone app, or even integrate with various smart home systems. Issue: Touchscreen is unresponsive. SmartCode 917 is easy to install, program and use and operates on one 9-Volt battery. The battery polarities may have reversed, causing the lock to stop working. t of batteries and perform the door handing process. With our dynamic pricing model, you're not just getting a competitive price — you're getting the best deal available. If you have a knob or lever, make sure it is in the locked position. This is indicated by the keypad flashing red three times with three beeps. Touchpad powers on and all input function like normal. Four possible issues: 1. xbxwx, ufwpfz, wv0av, lymfh0, ilti5h, cxiggl, c4q7, phgz, acp6p, zl6s,